Shingo Discover Excellence 2-Day Workshop

DISCOVER EXCELLENCE is the gateway to the other five workshops in the series. This foundational, two-day workshop introduces the Shingo Model™, the Shingo Guiding Principles, and the Three Insights of Organizational Excellence™. With active discussions and on-site learning at a host organization, this program is a highly interactive experience. It is designed to make your learning meaningful and immediately applicable as you discover how to release the latent potential in an organization to achieve organizational excellence. It provides the basic understanding needed in all Shingo workshops; therefore, it is a prerequisite to all the other workshops.

As a participant, you will:

• Learn and understand the Shingo Model.
• Discover the Three Insights of Organizational Excellence.
• Explore how the Shingo Guiding Principles inform ideal behaviors that ultimately lead to sustainable results.
• Understand the behavioral assessment process through an interactive case study and on-site learning.


Chris Hayes

COO of iMpact Utah

For the last 30 years, Chris has spent her career working in diverse industries, partnering with hundreds of organizations, helping them “improve the way they improve”. She has built her career around the practice that good leaders plan for the right culture. Chris has partnered with organizations from Fortune 100 to two-man shops and provides practical experience that ranges from the shop floor to the boardroom. She has facilitated 16 organizational transformations in the past 20 years, has spoken internationally in 8 countries, authored over 50 global publications and is one of only 34 Shingo Licensed Affiliates in the world. She has served on various boards, including ASQ’s, the world’s largest and most well-known professional quality association. As COO of iMpact Utah, Chris is dedicated to cultivating a culture that produces results—both within iMpact Utah and with every one of our clients. In addition to her extensive experience, Chris holds an MBA and a BSBA in Business and Project Management in addition to numerous certifications in areas of quality, project management, HR, supply chain and Lean Six Sigma.

March 02, 2021 & March 03, 2021

8:00AM - 5:00PM
Face-To-Face: $1495, Virtual: $1325Face-to-Face (Utah Company): $1150Virtual (Utah Company): $1150
For a limited time, Utah companies are eligible for special pricing of $1150/person

Location: Bridgerland Technical College
1301 N 600 W Logan, UT
Host Site: 3rd Gen Machine, Logan, UT

Register today

Go to Top