Meaningful Metrics: Measurement Isn’t Enough

In this session, participants will be introduced to OKR (Objectives and Key Results) the powerful practice behind the success of global companies such as Intel, Google, Amazon, and LinkedIn. Participants will learn the difference between measurements and meaningful metrics, the kind of metrics that add value to an organization. OKR helps an organization avoid the pitfalls of measuring and managing data that doesn’t align with the strategies of the organization or worse, drives bad behaviors within the organization.

Who Should Attend: Leaders that want to take organizational performance to the next level by driving the right behaviors.


Chris Hayes

COO of iMpact Utah

For the last 30 years, Chris has spent her career working in diverse industries, partnering with hundreds of organizations, helping them “improve the way they improve”. She has built her career around the practice that good leaders plan for the right culture. Chris has partnered with organizations from Fortune 100 to two-man shops and provides practical experience that ranges from the shop floor to the boardroom. She has facilitated 16 organizational transformations in the past 20 years, has spoken internationally in 8 countries, authored over 50 global publications and is one of only 34 Shingo Licensed Affiliates in the world. She has served on various boards, including ASQ’s, the world’s largest and most well-known professional quality association. As COO of iMpact Utah, Chris is dedicated to cultivating a culture that produces results—both within iMpact Utah and with every one of our clients. In addition to her extensive experience, Chris holds an MBA and a BSBA in Business and Project Management in addition to numerous certifications in areas of quality, project management, HR, supply chain and Lean Six Sigma.

May 20th, 2021

11:00AM – 1:00PM
Lunch will be provided

Bridgerland Technical College Room 808
1301 N 600 W
Logan, Utah

Register today

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