Shingo Build Excellence 2-Day Workshop

This two-day capstone workshop integrates classroom and on-site experiences at a host facility to solidify the knowledge and experience gained from the previous five Shingo workshops. The BUILD EXCELLENCE* workshop demonstrates the integrated relationships and execution of principles, systems, and tools that drive behavior in a culture toward the ideal while achieving desired results. The workshop addresses the Shingo Model in its entirety by developing a structured approach that will accelerate a cultural transformation. In this final Shingo workshop, you will:

  • Discover how the Shingo Model strengthens the execution of your strategy.
  • Learn how to shift your culture, guided by organizational purpose, to the next level.
  • Use Go & Observe to understand the practical application of the Shingo Model.
  • Accelerate your cultural transformation by applying the learnings gained from the Shingo Model into a PDCA cycle.

To succeed, organizations must develop management systems that align work and behaviors with principles and direction in ways that are simple, comprehensive, actionable, and standardized. Organizations must get results, and creating value or customers is ultimately accomplished through the effective alignment of every value stream in an organization. The ENTERPRISE ALIGNMENT workshop continues the discussion around defining ideal behaviors and the systems that drive them.

*All Shingo workshops are prerequisites to this capstone workshop.


Chris Hayes

COO of iMpact Utah

For the last 30 years, Chris has spent her career working in diverse industries, partnering with hundreds of organizations, helping them “improve the way they improve”. She has built her career around the practice that good leaders plan for the right culture. Chris has partnered with organizations from Fortune 100 to two-man shops and provides practical experience that ranges from the shop floor to the boardroom. She has facilitated 16 organizational transformations in the past 20 years, has spoken internationally in 8 countries, authored over 50 global publications and is one of only 34 Shingo Licensed Affiliates in the world. She has served on various boards, including ASQ’s, the world’s largest and most well-known professional quality association. As COO of iMpact Utah, Chris is dedicated to cultivating a culture that produces results—both within iMpact Utah and with every one of our clients. In addition to her extensive experience, Chris holds an MBA and a BSBA in Business and Project Management in addition to numerous certifications in areas of quality, project management, HR, supply chain and Lean Six Sigma.

August 24 & 25, 2021

8:30AM - 5:00PM
Face-To-Face: $1495, Virtual: $1325Face-to-Face (Utah Company): $1150Virtual (Utah Company): $1150
For a limited time, Utah companies are eligible for special pricing of $1150/person

Bridgerland Technical College
1301 N 600 W
Logan, UT 84321
Host Site: 3rd Gen Machine, Logan, UT

Register today

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