Shingo Systems Design 2-Day Workshop

This two-day workshop integrates classroom and on-site experiences at a host facility to build upon knowledge and experience gained in the DISCOVER EXCELLENCE* workshop, and focuses on the Systems and Tools diamonds in the Shingo Model. It begins by explaining that all work in an organization is the outcome of a system. Systems must be designed
to create a specific end objective; otherwise, they evolve on their own. Systems drive the behavior of people, and variation in behavior leads to variation in results. Organizational excellence requires well designed systems to drive ideal behaviors required to produce sustainable results.

In this workshop, you will:
• Discover three types of essential systems.
• Explore five required communication tools for each system.
• Learn how to create and use system maps.
• Understand system standard work and how it drives improvement.

*DISCOVER EXCELLENCE is a prerequisite to this workshop.


Chris Hayes

COO of iMpact Utah

For the last 30 years, Chris has spent her career working in diverse industries, partnering with hundreds of organizations, helping them “improve the way they improve”. She has built her career around the practice that good leaders plan for the right culture. Chris has partnered with organizations from Fortune 100 to two-man shops and provides practical experience that ranges from the shop floor to the boardroom. She has facilitated 16 organizational transformations in the past 20 years, has spoken internationally in 8 countries, authored over 50 global publications and is one of only 34 Shingo Licensed Affiliates in the world. She has served on various boards, including ASQ’s, the world’s largest and most well-known professional quality association. As COO of iMpact Utah, Chris is dedicated to cultivating a culture that produces results—both within iMpact Utah and with every one of our clients. In addition to her extensive experience, Chris holds an MBA and a BSBA in Business and Project Management in addition to numerous certifications in areas of quality, project management, HR, supply chain and Lean Six Sigma.

April 13 & 14, 2021

8:30am - 5:00pm
Face-To-Face: $1495, Virtual: $1325Face-to-Face (Utah Company): $1150Virtual (Utah Company): $1150
For a limited time, Utah companies are eligible for special pricing of $1150/person

Bridgerland Technical College
1301 N 600 W
Logan, UT 84321
Host Site: 3rd Gen Machine, Logan, UT

Register today

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