Leadership Development & Strategy in Utah:
How to Find the Best Training Program for Your Businesses

Over 83 percent of organizations believe it is important to develop better leaders. However, only five percent implement leadership development strategies at all levels of their business. Those stats highlight a huge disparity between need and action. No wonder most organizations struggle to some degree with leadership and strategy.

Leadership must be improved at every level of an organization. Whether you’re an executive leader or in mid-level management, your choices will affect other employees and, in turn, the company as a whole.

Leadership development in Utah helps businesses increase their profit margins and retain their employees. Find out what leadership and strategy training is, what it can do for your business, and how to find a leadership workshop tailored to your business’s needs.

What Does Leadership Mean?

Leadership may refer to two different practices: the art of leading others or the composition of an organization’s leadership structure.

The art of leadership is the ability to motivate others to act towards a common goal. Some goals that are aided by strong leadership may include:

  • Prioritizing customer satisfaction

  • Increasing efficiency

  • Increasing profit margins

  • Providing better customer service

  • Improving transparent communication in the workplace

Meanwhile, a company’s leadership structure refers to how their leadership positions are organized and interact with one another. Leaders must work effectively with one another to make informed and productive decisions regarding their company as a whole.

If your company’s leadership does not sound this optimized, it’s time to consider leadership and strategy training.

Are Leadership Training and Management Training the Same?

Leadership training and management training are similar but cover different skillsets. Put simply, leaders inspire others while managers oversee the contributions of employees. For example, managers ensure their employees meet their quotas by reviewing their performance, while leaders will encourage and enable others to meet organizational goals and adhere to cultural principles.

Because of the different contributions from these roles, leadership and management training cover slightly different topics. Here are the main differences between management training and leadership training:

  • Management training helps your managers better maintain the status quo within a company. This includes improving their talent management strategies and becoming better organized so they can handle more direct reports.

  • Leadership training instructs on how to inspire and connect with others and teaches you to be innovative in the workplace. This training, while still applicable to managers, should be offered to any employee in a leadership capacity.

iMpact Utah recognizes that every organization needs both management and leadership training to develop great leaders. Our leadership and strategy offerings help both your managers and senior-level management become effective and decisive leaders.

Assessing Your Leadership and Strategy Training Needs

Companies need to assess their current leadership and strategy needs before they can decide which training is right for them. But how can you effectively assess those needs?

Generally, most companies will want to train their senior-level and management-level leaders. Here are the questions you can ask to assess your training needs:

Senior Leadership Self-Assessment

  • Does your organization have clearly defined and documented strategies that inform and prioritize your decision-making?

  • Can you accurately describe your organization’s strategies or objectives and how they relate to your goals?

  • Does your organization value transparent communication and differences in opinion?

Management Level

  • Do you regularly monitor progress?

  • Are you equipped to adjust strategies in a way that your staff can respond to?

  • Do managers and supervisors have the knowledge, skills, and abilities needed to be effective leaders?

  • Are certifications important to your business and/or your staff?

Why Leadership Training too often Fails

Unfortunately, many companies stigmatize leadership training because they often fail to inspire any change in your leaders. This reality reiterates how important it is to assess your leadership needs before you sign on for a leadership workshop. If you don’t, then the training may be ineffective or entirely fail at teaching your leaders any new valuable skills.

Even still, leadership training can fail, but it’s not always the training’s fault. Here are six common reasons leadership training doesn’t deliver on its promises:

1. Lack of Commitment or Follow-Through

Training is just the beginning of lasting change. Companies and their employees must be committed to what they learn in their training and follow-through on what they need to improve on. If they don’t, leaders will fall back into ineffective habits. Make sure you establish a system of accountability so this doesn’t become a problem.

2. Underestimation of Current Mindsets

Leaders are usually firm in their beliefs of how a leader should be. If an instructor underestimates that resolve, they may not do enough within the training to stretch your employee’s perception of leadership and make a lasting impression. You should work with the company conducting your leadership training and inform them of your leaders’ specific struggles and needs so the training is better tailored to your company.

3. Misunderstood Instructions

Your leaders and managers taking the training may mistakenly take some of the instructions out of context. For example, a leadership strategy that works well in one situation may be highly ineffective in another type of conflict. To avoid this, have your leaders and managers meet with one another to review what they learned and set clear expectations on how to move forward.

4. Unstructured Change Plans

Changes in how your leadership operates need to be well-structured and actionable. Unfortunately, some companies fail to create applicable action items based on the training received.

Even if companies create action items for their leaders, they also need to establish a system that measures their leaders’ improvements. When companies don’t evaluate or quantify the results of a training program, they will never know if the training was worth the investment. One way to measure improvements is to have a manager’s direct reports evaluate how their leadership skills have improved since participating in the workshop.

5. Failure to Support Changes

Companies must be on the same page about how they plan to change leadership strategies. Otherwise, your leaders and managers can become unenthused about the changes they need to make. For example, if one person on your senior leadership team is overly casual about the changes one of their managers needs to make, those changes may never take root.

You need to create an open dialogue with leaders who completed leadership or management training. This allows you to better understand how they are adjusting and how you may be able to support them.

Leadership Styles to Inform How You Become an Effective Leader

When trying to figure out how to become a better leader, you should first understand what kind of leadership style applies to your leaders. There is a wide variety of leadership styles, but here are some of the most common:

Situational Leadership

Situational leaders adapt how they lead their teams according to the work environment and the needs of their team. These leaders switch between a wide variety of styles so they can best meet the needs of their employees and the company as a whole. While this seems like an inclusive and mature leadership style, the constant change of approach may be hyper-focused on immediate needs and ignore long-term needs.

Autocratic Leadership

Also known as authoritarian leadership, autocratic leadership involves a single leader who has total control over all decisions. This leader also takes little to no input from other members of a team. This style allows for quick decision making and a clear chain of command but dissuades team members from sharing their input. This often leads to resentment from the team because they do not feel listened to.

Participative Leadership

Participative leadership can be interpreted as the opposite of autocratic leadership—instead of relying on a single leader, all members of an organization work together to make decisions. This style of leadership prioritizes collective thinking and unity, which can help boost morale within the organization. However, decision-making within this leadership style can often be slow and ineffective.

Laissez-faire Leadership

Laissez-faire leadership is centralized on minimal interference, allowing team members to complete their tasks however they see fit. These types of leaders instill a high level of trust in those they manage, believing their employees can solve their problems using their creativity and ingenuity. While this style offers more freedom, some employees can find the lack of guidance frustrating.

Transactional Leadership

Transactional leadership focuses on the performance of individuals and groups on a specific task. They then motivate employees with rewards for a successful performance. These leaders also punish employees when they don’t meet their goals. Although this style is highly effective at getting consistent results, it discourages employees from finding creative solutions and taking risks.

Transformational Leadership

Transformational leaders use their charisma and clear vision of the future to inspire and motivate their employees. This style celebrates creativity from their employees and offers constant support so they can meet their goals. Transformational leaders are also incredibly passionate about their objectives, which can make their followers feel just as passionate. However, this type of leadership can be too focused on the big-picture and lead to employee burnout.

Importance of Leadership Communication Training

Leaders must be effective communicators—over 74% of employees feel they don’t have access to vital information important to their roles. Thus, leadership communication training is key to adopting and executing leadership and strategy changes. This training can help your leaders communicate the exact changes they need to make after receiving leadership training. The better they can communicate this need, the easier it will be to implement changes.

What Leadership & Strategy Training Courses can Cover

Leadership and strategy training courses cover a huge variety of topics, helping leaders at every level improve their overall effectiveness. The following are some of the most common topics that cover essential leadership skill development.


Being a great leader requires an ability to properly organize work structures and build strategic plans. Here are courses from iMpact Utah that improve those abilities in your leaders.

  • The Shingo Model

    The Shingo Model can drive your work culture towards organizational excellence. You will be guided by a Licensed Shingo Affiliate when creating a model that refocuses your culture on conflict resolution and continuous improvement.

  • CLEAR Execution

    This workshop is specialized in converting strategies into results. CLEAR execution gives you the tools to identify strategic initiatives, measure outcomes from those strategies, and align your teams to facilitate engagement in those strategies.

  • Finance for Non-Finance Leaders

    Cash flow is the lifeblood of every business. Cash flow issues can destroy a business faster than most other issues—and can happen even during a period of growth. In this workshop, your leadership team will learn how to understand your financials and what to target to not only keep you in business, but also to help you safely grow.

  • Accountability Mapping

    iMpact Utah works with your organization to create a map of key deliverables and responsibilities and the associated roles. This roots out any inefficiencies and creates a clear list of accountabilities for every role in the organization.

  • Core Value Assessment

    Create total clarity about what your business needs to get the success you want. This free discovery assessment tool is used to understand your business’s operations strength and current value, benchmarked against your industry, and uncovers the gaps in what it could be worth if it performed like its strongest peers. Additional Deep Dive assessments are available at additional fees.

  • Business Essentials Training

    This workshop is designed for entrepreneurs, start-ups, 15 year start-ups, and companies needing a significant turn-around. This workshop is a multi-month engaged lift that produces an ACTION PLAN. The Action Plan includes deep dives, tools, direction, and resources that address Marketing, Sales, Finance, Leadership, Operations, and Legal.

  • Hoshin Kanri

    Strategy Planning for Lean Environments. Strategy planning is one of the new focuses of most ISO standards, and while it can be accomplished in many ways, Lean organizations will benefit from a method that embodies Lean principles such as respect for people and engagement of employees. Hoshin Kanri helps define organizational goals and cascade them throughout the organization, ensuring that every individual is involved in setting and playing a role in accomplishing goals.

  • Strategy to Action—Offsite Retreat

    This 2-day session trains the leadership team on how to create a detailed project plan that will enable the leadership team to meet the objectives identified in the Strategy Planning session. Strategy to Action includes the use of OKRs, Balanced Scorecard, Hoshin Kanri, and other powerful planning and execution tools.


Every leader needs to know how to properly inspire and motivate other people—that’s the point of having a leader. Training will give your leaders a better idea of how to engage their workforce to complete their tasks and work towards company goals.

  • Phase Leadership

    Most people quit their boss… not their job. Phase Leadership teaches specific skillsets that access the power of the team, improve team engagement, create higher throughput, lower defect, and lower employee turnover.


One survey found that 20 percent of leaders have trouble adapting to change. Leaders must be adaptable to change as their work environments continue to evolve.

  • Strategy Planning and Execution

    Radical strategies require radical change within a company. This training helps leaders align their organizations towards strategic targets and ensure the company has an effective communication plan to deploy and execute those strategies.

  • Phase Leadership

    Some bosses can’t make the jump from an individual contributor to a true leader. Phase leadership training tries to bridge that gap. This workshop helps leaders identify those with leadership potential, promoting those individuals, and training them in specific skillsets so they can properly work as a team leader.


Training courses will better prepare leaders for company growth. That includes understanding how to navigate and inspire change.

  • Business Metrics

    Organizations are too often distracted by metrics that don’t inspire growth. This training can help refocus your priorities to the metrics that matter most and refocus its mission and purpose to better align with those metrics.

  • Balanced Scorecard

    The Balanced Scorecard methodology translates an organization’s mission and vision into performance indicators distributed among four perspectives – Financial, Customer, Internal Business Processes, and Learning and Growth. This training will provide participants with an understanding of the Balanced Scorecard and how it’s applied. Participants will develop and implement a draft of an effective Balanced Scorecard within the organization.

  • OKRs — Align Strategies and Execute Tasks Workshop

    OKRs (or Objectives and Key Results) is a collaborative goal-setting tool used by organizations, teams, and individuals to set challenging and ambitious objectives alongside measurable results. OKRs are what catapulted Intel into success in the 1970s and are still instrumental in the success of companies like Google, Amazon, Spotify, LG, Anheuser-Busch, GE, Dell, and many more.

The Benefits of Leadership Training for Utah Businesses

Leadership development helps Utah businesses improve the quality of their leaders and the effectiveness of their business model with the help of leadership workshops. Here are just three of the benefits you can experience with leadership training in Utah:

Improves Organizational Outcomes

One study found businesses who invested in leadership training courses saw a 25 percent increase in their organizational outcomes, which includes higher profits and lower costs.

Sparks Engagement

A recent study found that 82 percent of employees who worked with a recently trained manager were more engaged in their work. These employees cited positive changes in their leaders’ behavior and strategies as the main contributor to their increased engagement. These improved leadership skills include:

  • Performance management

  • Conflict management

  • Communication

  • Trust Building

Reduces Turnover

As your leaders become more able to inspire and motivate their employees, those same employees will become more invested in their roles. This can lead to decreased employee turnover, which means you won’t have to spend as much money onboarding new workers at your company.

How to Choose the Best Leadership and Strategy Training Courses for Your Business

The only way to find the best leadership and strategy training course for your business is to assess your business’s needs. Find out what your leaders lack and see which of their short-comings might be solved with a single training. The more leadership skill gaps your training can fill, the better off your company will be.

iMpact Utah is a local leader in improving the leadership strategies of Utah businesses. Our leadership courses in Utah have already helped businesses save millions of dollars and retain tens of thousands of jobs. Below, a few of the team offer their take on leadership.

Win Jeanfreau

“Helping others achieve their full potential is the measure of leadership success.”

– Win Jeanfreau, Executive Director

“Be the leader you want your leaders to be.”

– Chris Hayes, COO

“An exceptional leader sees a vision of a world that does not exist, has the passion for creating their world and the ability to transfer their vision and passion to others.”

– Dano Ybarra, President & CMO

iMpact Utah exists to help Utah businesses achieve organizational excellence, whether it’s through robust training courses or nuanced operational assistance.

We can also help you identify your business’s unique needs with our free organizational excellence assessment. We evaluate your answers so we can offer a personalized and prescriptive approach to move you towards your business goals.

Take the organizational excellence assessment today to find your inefficiencies and prioritize your opportunities.

Contact us