iMpact Utah in partnership with Impact Performance Solutions present a FREE awareness training.
Accelerate Your Culture Transformation with the Shingo ModelTM
Learn more about how the Shingo Model can drive your culture toward organizational excellence by attending the Shingo Workshop Series, which includes six workshops.
Not just another initiative - it’s a
new way of thinking!
Model
Find Your
Workshop
DISCOVER EXCELLENCE
PUBLIC WORKSHOPS
Shingo Model Overview
Discover Excellence Workshop
SYSTEMS DESIGN
PUBLIC WORKSHOPS
Shingo Model Overview
Systems Design Workshop
CONTINUOUS IMPROVEMENT
This two- or three-day workshop integrates classroom and on-site experiences at a host facility to build upon the knowledge and experience gained in the DISCOVER EXCELLENCE* workshop. It begins by teaching you how to clearly define value through the eyes of your customers. It continues the discussion about ideal behaviors, fundamental purpose, and behavioral benchmarks and takes you deeper into the Shingo Model™ by focusing on the principles identified in the Continuous Improvement dimension:
• Seek Perfection
• Embrace Scientific Thinking
• Focus on Process
• Assure Quality at the Source
• Improve Flow & Pull
The CONTINUOUS IMPROVEMENT workshop will deepen your understanding of the relationship between behaviors, systems, and principles, and how they drive results.
*DISCOVER EXCELLENCE is a prerequisite to this workshop.
PUBLIC WORKSHOPS
Shingo Model Overview
CULTURAL ENABLERS
This two-day workshop integrates classroom and on-site experiences at a host facility to build upon the knowledge and experience gained in the DISCOVER EXCELLENCE* workshop. It takes you deeper into the Shingo Model™ by focusing on the principles identified in the Cultural Enablers dimension:
• Respect Every Individual
• Lead with Humility
Cultural Enablers principles make it possible for people in an organization to engage in the transformation journey, progress in their understanding, and build a culture of organizational excellence. Organizational excellence cannot be achieved through top-down directives or piecemeal implementation of tools. It requires a widespread organizational commitment. The CULTURAL ENABLERS workshop will help you define ideal behaviors and the systems that drive them using behavioral benchmarks.
*DISCOVER EXCELLENCE is a prerequisite to this workshop.
PUBLIC WORKSHOPS
Shingo Model Overview
ENTERPRISE ALIGNMENT
This two-day workshop integrates classroom and on-site experiences at a host facility to build upon the knowledge and experience gained in the DISCOVER EXCELLENCE* workshop. It takes you deeper into the Shingo Model™ by focusing on the principles identified in the Enterprise Alignment dimension:
• Think Systemically
• Create Constancy of Purpose
• Create Value for the Customer
To succeed, organizations must develop management systems that align work and behaviors with principles and direction in ways that are simple, comprehensive, actionable, and standardized. Organizations must get results, and creating value or customers is ultimately accomplished through the effective alignment of every value stream in an organization. The ENTERPRISE ALIGNMENT workshop continues the discussion around defining ideal behaviors and the systems that drive them.
*DISCOVER EXCELLENCE is a prerequisite to this workshop.
PUBLIC WORKSHOPS
Shingo Model Overview
BUILD EXCELLENCE
This two-day capstone workshop integrates classroom and on-site experiences at a host facility to solidify the knowledge and experience gained from the previous five Shingo workshops. The BUILD EXCELLENCE* workshop demonstrates the integrated relationships and execution of principles, systems, and tools that drive behavior in a culture toward the ideal while achieving desired results. The workshop addresses the Shingo Model in its entirety by developing a structured approach that will accelerate a cultural transformation.
In this final Shingo workshop, you will:
• Discover how the Shingo Model strengthens the execution of your strategy.
• Learn how to shift your culture, guided by organizational purpose, to the next level.
• Use Go & Observe to understand the practical application of the Shingo Model.
• Accelerate your cultural transformation by applying the learnings gained from the Shingo Model into a PDCA cycle.
*All Shingo workshops are prerequisites to this capstone workshop.
PUBLIC WORKSHOPS
Shingo Model Overview
Shingo Facilitator
Chris Hayes
For the last 30 years, Christ has spent her career working in diverse industries partnering with various organizations. She’s helped several organizations “improve the way they improve”, building her career around the belief that good leaders plan for the right culture. Chris translates this same belief into success for her clients by helping them build their ideal culture. As CEO of a global consulting organization, Chris partnered with organizations from Fortune 100 to two-man shops. She provided coaching and consulting services and has practical experience from the shop floor to the boardroom. She has served on various boards, including ASQ’s, the world’s largest and most well-known professional quality association. As COO of iMpact Utah, Chris is dedicated to cultivating a culture that produces results—both within iMpact Utah and with every one of our clients. In addition to her extensive experience, Chris holds an MBA and a BSBA in Business and Project Management in addition to numerous certifications in areas of quality, project management, and Lean Six Sigma.
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COO - iMpact Utah
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