Warning: A strict focus on efficiency will not yield the sustainable results that you are looking for.
Henry Ford said, “The longer something is in process, the more it ultimately costs”
Taichi Ohno, the father of the Toyota Production System pointed out that usually 95% of an organizations activities are waste, meaning that they expend time and resources into doing things that the customer is not willing to pay for.
Ford was able to achieve his vision of democratizing the American automobile and Taichi Ohno was able to lead Toyota out of obscurity to the worlds most profitable automaker in the world because of their ability to see and solve the problems that generated waste in their systems and processes.
iMpactUtah teaches leaders and teams the skills associated with being able to see and eliminate waste in combination with the principles associated with achieving enterprise excellence, organizations are guaranteed to see improvement in their business results.